What level of support can I expect from Sipro?
“The FMC Group, of which Sipro is part, began life in 1973 as a service company and service remains as much an essential core value now as it did 47 years ago. Good service sells systems, a fact that has embodied Sipro’s approach to system sales over the years.
We also embrace latest technology aids, such as remote access that improve the speed and accuracy of fault diagnosis. With up to 80% of machine faults resolved remotely Sipro help return clients to production sooner and more cost effectively.
All of our remote access units support the connection of HD cameras to further aid fault diagnoses and to better inform our remote access operatives.
Sipro also provides standard service arrangements Monday to Friday and discounted contracted Preventative Maintenance schemes designed to reduce risk of breakdown. Contracted Preventative Maintenance scheme participants are prioritised in the event of a call out request as a service commitment to preserve as much as possible the intent of the contract.”